Privacy Policy
Last Updated: January 16, 2026
QuantumBip ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.
1 Information We Collect
1.1 Information You Provide
Account Information
Name, email address, password
Payment Information
Billing address (processed via Stripe)
Profile Information
Trading preferences, watchlist, alerts
Support Communications
Messages sent to customer support
1.2 Automatically Collected Information
Usage Data
Pages visited, features used, time spent
Device Information
IP address, browser type, OS
Cookies
Session tokens, preferences, analytics
Performance Data
Error logs, API response times
1.3 OAuth Authentication
When you sign in with Google OAuth, we receive your email address, name, and profile picture. We do not store your Google password.
2 How We Use Your Information
We use collected information to:
- Provide and maintain our Service
- Process transactions and send notifications
- Generate personalized trading signals
- Improve our algorithms and user experience
- Detect and prevent fraud or abuse
- Comply with legal obligations
3 Data Sharing and Disclosure
We Do NOT Sell Your Data
QuantumBip does not sell, rent, or trade your personal information to third parties for marketing purposes.
We may share data with:
Service Providers: Stripe (payments), AWS (hosting), SendGrid (emails)
Analytics: Google Analytics (anonymized usage statistics)
Legal Requirements: When required by law or to protect our rights
Business Transfers: In event of merger, acquisition, or asset sale
4 Data Security
We implement industry-standard security measures to protect your data:
Encryption
TLS 1.3 in transit, AES-256 at rest
Authentication
JWT tokens, secure sessions
Password Storage
Bcrypt hashing (never plain text)
Infrastructure
AWS with SOC 2 compliance
Access Control
Role-based permissions, audit logs
Monitoring
24/7 security monitoring
5 Your Rights (GDPR & CCPA)
You have the right to:
Access
Request a copy of your personal data
Rectification
Correct inaccurate or incomplete data
Erasure
Request deletion of your account and data
Portability
Export your data in machine-readable format
Opt-Out
Unsubscribe from marketing communications
Object
Opt-out of automated decision-making
6 Cookies and Tracking
We use the following types of cookies:
Essential Cookies (Required)
Authentication, session management, security
Analytics Cookies (Optional)
Usage statistics, performance monitoring (anonymized)
Preference Cookies (Optional)
Theme settings, language preferences
Manage cookie preferences in your browser settings or through our Cookie Policy.
7 Data Retention
Active Accounts: Data retained while your account is active
Deleted Accounts: Data purged within 30 days of deletion request
Backups: Backup data retained for 90 days for disaster recovery
Legal Hold: Data may be retained longer if required by law
8 Children's Privacy
QuantumBip is not intended for users under 18 years of age. We do not knowingly collect data from children. If you believe a child has provided us data, contact us immediately for deletion.
9 Contact Us
For any privacy-related questions or to exercise your rights, contact us at: