GDPR Compliance
General Data Protection Regulation - Your Rights
For European Union Residents
If you are in the European Economic Area (EEA), you have specific rights under the General Data Protection Regulation (GDPR). This page outlines those rights and how QuantumBip protects your data.
1 Your Rights Under GDPR
As a data subject in the EEA, you have the following rights:
✓ Right of Access (Article 15)
You have the right to obtain confirmation of whether we process your personal data and, if so, access to that data including a copy in a structured, commonly used format.
✓ Right to Rectification (Article 16)
You have the right to have inaccurate personal data corrected and incomplete data completed.
✓ Right to Erasure (Article 17)
Also known as the "right to be forgotten," you can request deletion of your personal data when it is no longer necessary for the purposes for which it was collected.
✓ Right to Restrict Processing (Article 18)
You can request restriction of processing in certain circumstances, such as when you contest the accuracy of your data.
✓ Right to Data Portability (Article 20)
You have the right to receive your personal data in a structured, commonly used, machine-readable format and transmit it to another controller.
✓ Right to Object (Article 21)
You can object to processing of your personal data for direct marketing or when processing is based on legitimate interests.
✓ Right Regarding Automated Decision-Making (Article 22)
You have the right not to be subject to decisions based solely on automated processing, including profiling, that produce legal effects or similarly significant effects.
2 Legal Basis for Processing
We process your personal data based on the following legal grounds:
Contract Performance
Processing necessary to provide our trading signals service.
Consent
Marketing communications and optional analytics tracking.
Legal Obligation
Complying with financial regulations and tax requirements.
Legitimate Interests
Service improvement, security measures, fraud prevention.
3 Data We Collect
Identity Data: Name, email address, user ID
Contact Data: Email address, communication preferences
Technical Data: IP address, browser type, device information
Usage Data: Features used, signals viewed, service interaction
Transaction Data: Subscription details, payment history (via Stripe)
4 Data Retention
We retain your data only as long as necessary for the purposes outlined:
5 International Transfers
Your data may be transferred outside the EEA. When this occurs, we ensure appropriate safeguards:
Adequacy Decisions: Countries recognized by the EU as providing adequate protection
Standard Contractual Clauses: EU-approved contract terms with service providers
Binding Corporate Rules: Internal policies ensuring consistent protection
6 How to Exercise Your Rights
Submit a Request
To exercise any of your GDPR rights, contact our Data Protection team:
Email:[email protected]
Response Time: Within 30 days (extendable by 60 days for complex requests)
Verification: We may need to verify your identity before processing
Right to Lodge a Complaint
If you believe we have not handled your data properly, you have the right to lodge a complaint with your local supervisory authority. You can find your authority at EDPB Members .
7 Data Protection Measures
We implement comprehensive technical and organizational measures to protect your data:
End-to-end encryption (TLS 1.3)
Data at rest encryption (AES-256)
Role-based access controls
Regular security audits
Secure cloud infrastructure
Employee data protection training